The likely cause is an invalid character in the document filename. If the document filename contains a single quote (') or (&) anywhere in its filename, CenterStone will not be able to approrpiately upload and manage the document.

You will be able to check the document out of the CenterStone application and view it, but you will not be able to view it online through the CenterStone application.

In order to view it online through the CenterStone application, you will have to remove the quotes or ampersand from the filename per the following steps:

1) Check the file out for Editing
2) Rename it to replace the single quote(s) and ampersand(s)
3) Check the drawing into the CenterStone application again